VOX - VOX PHONES - VOX DEALER

Frequently Asked Questions!

Let us answer them for you ,

What is the Vox ADSL phone?

It is a cordless phone that consists of a cordless handset, a base station, which is a router or modem, and a PSU (power supply unit) which is the charging cable. The base station is also an ADSL modem that can connect all your pc's wirelessly. This phone looks and acts like any regular phone except all calls are made via your ADSL line.
Can customers use a 3G, Iburst or other wireless service instead of an ADSL line?

No, they can only use an ADSL line.
Where do I buy the Vox phone?

The phones are delivered directly to all customers (door to door) countrywide via a courier company.
How do I order a phone?

Click HERE to download my order form. Once complete you can send it to me via fax at 086 600 1025, and I will arrange for delivery.
Who handles technical support issues?

Vox has a technical support desk available 24/7 to handle all customer queries.
How long does it take for a phone to be delivered?

Normally 5-7 working days if you choose to pay by debit order and the following day if paying by credit card (providing you order before 12 pm)
How much does a Vox phone cost?

It costs a once off R 300 (including delivery) and thereafter R 49.00 per month rental. A good deal considering just ordering a Telkom 0861 national no. costs R 280 once off and thereafter R 129.00 per month.
How long do customers sign up for?

All customer rentals for ADSL phones are on a month to month basis. So if you're not happy, you can simply give 30 days notice. (PABX orders are on a 24 month contract)
Can more than one person at a time use the Vox phone?

Yes, the standard Vox phone comes with one cordless handset and a base station, which is also a wireless ADSL modem. This has one 087 phone no. from which you can make and receive calls. You can order up to four additional handsets which can work in conjunction with that base station. (Each one costs R 60.00 once off and thereafter R 29.00 per month) With these extra handsets, you can make 2 calls simultaneously via the one base station and 087 no. You can also transfer calls between users amongst the handsets.
What if I have more users?

There is a Vox PABX which can accommodate more users and is available for either 5 or 8 users. Ask us for more info.
Will I ever need to use Telkom's network for voice calls?

Vox is not cheaper when you are calling locally. In these instances you an access the Telkom network by dialling *9 before making a call.
Is it more expensive for my customers to call me on a Vox 087 no.?

An inbound connecting call costs 65c on Vox and the same amount on Telkom's 0861 service. So not when compared to a national Telkom 0861 no. Having a national 0861 no. gives you credibility in the marketplace and projects a large company image, which instills confidence in your customers! Now you can also project the same image with a national 087 no. from Vox, except the rental is cheaper and you get paid for receiving calls! It's certainly a lot cheaper than trying to get your customers to call you on a cellphone!